Senior Research Manager - Major Financial Institution

  • Customer satisfaction research throughout the organisation
  • Reporting; Driving Insights; Managing suppliers
  • Fantastic Opportunity to join a leading bank in a hands on research role
Our client is one the Australia's leading financial services companies and they are seeking an experienced market research manager who will assist in all insights-based research across the organisation. In this role, the successful candidate will identify and promote market and business opportunities throughout the bank by:

  • Managing research projects and a team of researchers
  • Determining the project management processes for customised; tracker and customer satisfaction research
  • Ad hoc research projects including the introduction of new research methodologies
  • Working with business units and customer research agencies
  • Analysis; reporting and dissemination of research
  • Working with research agencies to create regular reports
Successful candidates are likely to possess the following competencies:

  • Bachelors Degree, preferably in Business, Marketing or Research related field
  • Minimum 6 years' market research experience (ideally including financial services)
  • Analysis / problem solving skills
  • Customer Satisfaction/Experience required
  • Good stakeholder management skills
  • Strong organisation and planning skills
  • Attention to detail
  • Time management skills
In return you will be offered a generous salary package and bonus, internal training and career advancement.

If you would like to apply for the above position or find out more information, please call Shelley at Bluefin directly on 02 9270 2668, quoting job reference 13892, or apply using the link below.